Privacy Policy

Mauzo Ventures ("we", "our", "us"), operated by Mayank Singh, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website or engage with our B2B corporate sales training services. This policy complies with the UAE Personal Data Protection Law (PDPL) and India's Digital Personal Data Protection (DPDP) Act 2023.

1. Data We Collect

We collect the following categories of personal data:

• Identification data: Full name, job title, company/organisation name
• Contact data: Email address, phone number (including WhatsApp), country
• Communication data: Messages submitted via our contact forms, WhatsApp conversations, and email exchanges
• Usage data: Browser type, device type, pages visited, time on site (via analytics tools)
• Booking data: Preferred date and time slots for discovery calls

2. How We Use Your Data

We process your personal data for the following purposes:

• Responding to enquiries and service requests
• Scheduling and conducting free strategy calls and training sessions
• Sending service proposals, quotes and programme information
• Delivering contracted sales training programmes and coaching services
• Sending relevant updates about services (with your consent)
• Improving our website and services through anonymised analytics
• Complying with legal obligations in the UAE and India

3. Legal Basis for Processing

• Contract performance: Processing necessary to deliver agreed services
• Legitimate interests: Business communications, service improvement
• Consent: Marketing communications (you may withdraw consent at any time)
• Legal obligation: Compliance with UAE and Indian law

4. Data Sharing

We do not sell, rent or trade your personal data. We may share data with:

• Web3Forms: Form submission processing (data encrypted in transit; see Web3Forms Privacy Policy)
• WhatsApp Business: Communications via WhatsApp (Meta Platforms Inc.) when initiated by you
• Google Analytics: Anonymised website usage statistics
• Legal authorities: When required by UAE or Indian law

5. Data Retention

We retain personal data for the following periods:

• Enquiry data: 24 months from last contact
• Client records: 7 years (UAE commercial law requirement)
• Analytics data: 26 months (anonymised)

6. Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for marketing communications
• Object to processing based on legitimate interests
• Data portability (receive your data in a structured format)

To exercise any of these rights, email us at mayank@mauzoventures.com with the subject line "Data Request".

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data including SSL/TLS encryption, access controls, and secure form processing via Web3Forms. No method of transmission over the Internet is 100% secure; we strive to use commercially acceptable means to protect your information.

8. Cookies

Our website uses minimal cookies for functionality and analytics. We use Google Analytics with anonymised IP addresses. You may disable cookies in your browser settings without affecting core website functionality.

9. Third-Party Links

Our website may contain links to third-party sites (LinkedIn, WhatsApp, etc.). We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. Children's Privacy

Our services are directed at business professionals aged 18 and above. We do not knowingly collect personal data from minors.

11. International Transfers

Your data may be processed in servers located in the UAE, India, or the United States (via third-party processors). We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance.

13. Contact Us